Privacy Policy

NutriSetu ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you register.
• Order Information: Delivery address, payment details (processed securely via Razorpay), and order history.
• Usage Data: Pages visited, search queries, and browsing patterns to improve your experience.
• Device Information: Browser type, IP address, and device identifiers for security purposes.

• Process and fulfill your orders
• Manage your account and provide customer support
• Send order updates and delivery notifications
• Improve our platform and personalize your experience
• Send promotional communications (with your consent)
• Detect and prevent fraud or unauthorized access

We do not sell your personal information. We may share your data with:

• Sellers: Order details necessary to fulfill your purchase.
• Payment Processors: Razorpay for secure payment processing.
• Logistics Partners: Delivery address and contact for shipping.
• Legal Authorities: When required by law or to protect our rights.

We implement industry-standard security measures including encrypted connections (SSL/TLS), secure password hashing, and role-based access controls. Payment information is handled exclusively by Razorpay and is never stored on our servers.

We use essential cookies for authentication and session management. No third-party tracking cookies are used without your explicit consent.

You have the right to:

• Access and download your personal data
• Correct inaccurate information in your profile
• Delete your account and associated data
• Opt out of promotional communications
• Withdraw consent for data processing

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for 5 years for legal compliance. You can request account deletion at any time.

For any privacy-related questions or requests, contact us at info.nutrisetu@gmail.com